Apex Legends Hack · Policy · apexlegendshack.net
Apex Legends Hack licenses are digital goods. This page covers when we can refund, when we cannot, and how to open a request with your order ID.
If payment cleared but no license or delivery email arrived within a reasonable window, contact Support with the order ID and we will replace the key or refund.
If the product shows Updating for an extended period after purchase and never returns to a clear-to-load status during your license window, you may request a refund or equivalent time credit.
Duplicate charges or clear processor errors are refunded once verified.
Change of mind after a working key has been delivered and activated.
Bans, admin kicks, or gameplay outcomes — status is never a permanent guarantee.
Issues caused by skipping antivirus exclusions, running conflicting overlays, or loading while status is Updating.
Heavily modded private servers that block third-party software at the server level.
Shared, resold, or otherwise invalidated keys under the Terms of Use.
Open Support and include: order ID, purchase email, license length, and a short description of the problem (screenshots help).
We aim to reply within one to two business days. Approved refunds go back through the original payment method.
Buying a short weekly key first is the safest way to confirm the loader fits your PC before a longer plan.